luggages
With the SNCF Luggage collection from home service, there is no more need to hesitate about travelling lightly!

YOU DON'T HAVE TO CHOOSE – TAKE IT ALL!



For a more comfortable journey, travel without luggage.
The Luggage collection at home service takes charge of your luggage wherever you wish and delivers it to the address of your choice(1)

An express service : delivery in a minimum of 24 h

A caring service : luggage is wrapped during transport

A reassuring service : you may track your luggage in real time(2)


Réservez bagages à domicile

HOW TO BOOK

WHERE TO RESERVE?

By the internet By telephone at 3635(3) #41
or say «Bagages»
In SNCF stations or shops for purchases.
Then telephone 3635(3)

COLLECTION

From Monday to Friday(4) :

  • By half-day: mornings from 8 am to 1 pm or afternoons from 1 pm to 5 pm
  • And for more flexibility, possibility for collection, by appointment, from 8 am to 7 pm (extra €25)

les plus
  • An order confirmation e-mail and an appointment reminder will be sent to you 48 h before collection by e-mail or text message
  • You can track the transport of your luggage at any time by calling 3635 and saying «Bagages» (€0.34 inclusive of tax/min, with additional charges, if applicable) or by Internet
  • We wrap your luggage at your home to ensure their protection during transport
  • Please do not forget to label your luggage (indicate your Name, Surname, address and telephone number)

DELIVERY

Luggage is delivered within a period of 24 h at a minimum(3),

  • From Monday to Friday either in the morning from 8 am to 1 pm or in the afternoon from 1 pm to 5 pm
  • Saturdays from 8 am to 12 noon
RATES(4)
Regular
luggages
€36 1st item
€20 per additional item
Bulky luggage/Bicycles€80
Wheelchairs €30

In Europe: Switzerland €80 per luggage. Germany, Belgium and Luxembourg, €50 per luggage.
(Offer limited to 3 luggage items, cumbersome luggage cannot be transported even wheelchairs and bicycles)



LUGGAGE ACCEPTED

REGULAR LUGGAGE ITEMS

Flexible bags, suitcases, prams (that can be folded), trunks, knapsacks and skis in ski bags, etc...
Luggage for which the 3 dimensions do not surpass 2.5m, weighing less than 30kg

BULKY
LUGGAGE

Bicycles, aquatic boards of less than 3 m, prams, etc,... luggage with dimensions that are more than 2.50 m and less than 30 kg

WHEELCHAIRS

Without motor, weighing less than 60 kg if they are wrapped.


Services rendered within a limit of 30 regular luggage items and a maximum of 10 bulky items..


To guarantee everyone's safety, certain objects cannot be handled, such as motor vehicles, dangerous items, valuable objects, work tools, items intended for sale or for which transport constitutes a commercial operation, boxes as well as ordinary packages.



(1) Only the transport of Luggage to and from destinations in continental French territory, as well as Îles de Ré, Noirmoutier and Oléron which are accessible by road, can be carried out within the scope of the Service.
(2) Please dial 3635 and say «Bagages» (€0.34 inclusive of tax/min, with additional charges, if applicable) or use the Internet
(3) €0.34 inclusive of tax/min, with additional charges, if applicable
(4) Except on public holidays
(5) Price as of 24/01/2013